The Imperial Hotel - Barnstaple

Taw Vale Parade, Barnstaple, United Kingdomshow map
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Highlights
8
FabulousBased on  96 reviews
Overview

The business 4-star The Imperial Hotel provides 24-hour reception, 24-hour room service and ironing service to ensure guests a comfortable stay.

This hotel is situated 12 km away from Royal North Devon Golf Club. Guests will get to Bude in 35 minutes by car.

Barnstaple, Barnstaple Station (Stand G) bus stop is located nearby. The hotel is around 60 km from Exeter airport.

Rooms

The property offers 63 guestrooms appointed with a mini bar, climate control, wireless internet, ironing facilities and a wardrobe. The rooms look on to the river. Bathrooms feature a bathtub, free toiletries and dressing gowns.

Eat & Drink

Serving British dishes, The Cream Tea Cafe is about 400 meters away.

Services

The property offers a business centre, a meeting room and a photocopier to meet the needs of business travelers.

Relax

A sundeck and an outdoor swimming pool are available at the hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   63.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Spa and relaxation

Sauna

Sports & Fitness

  • Exercise gym

Services

  • 24-hour room service
  • Housekeeping
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Newspaper service
  • Bell staff/Porter

Dining

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Board games
  • Children's menu

Spa & Leisure

  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Sauna

Room view

  • Courtyard view
  • River view

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-out07:00-11:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Artstore GalleriesArtstore Galleries1400 ft
ArtstoreArtstore1400 ft
Barnstaple & North Devon Liberal ClubBarnstaple & North Devon Liberal Club1000 ft
Central CinemaCentral Cinema400 ft
Scott CinemasScott Cinemas700 ft
Museum Of Barnstaple & North DevonMuseum Of Barnstaple & North Devon400 ft
Queens TheatreQueens Theatre1000 ft
+ More- Less
Elliott GalleryElliott Gallery4.9 mi
Western KarateWestern Karate1.7 mi
Lets Go SuperbowlLets Go Superbowl4300 ft
Braunton Countryside CentreBraunton Countryside Centre5.0 mi
Braunton MuseumBraunton Museum5.0 mi
Saunton Sands BeachSaunton Sands Beach5.4 miSaunton Road, Braunton
North Devon Maritime MuseumNorth Devon Maritime Museum6.2 miOdun Road
Woolacombe BeachWoolacombe Beach9.2 mi WoolacombeEngland
The Plough Arts CentreThe Plough Arts Centre9.4 mi9-11 Fore Street
Tunnels BeachesTunnels Beaches9.6 miBath Place, Ilfracombe
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Getting around
Airports
Fairwood Comm (SWS)36.5 mi
Exeter (EXT)36.7 mi
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Reviews
7.8
FabulousBased on  96  reviews
  • 5.8
    Guest rating

    The View from the room

    just for a deluxe room I did not feel like it was of a superioir Quality...

  • 9.2
    Superb

    It is in an ideal location for exploring the North Devon coast either by car or by bus or train.

  • 5.0
    Guest rating

    The service and time of breakfast was very good, though I have had more choice at 2 star hotels this year.

    This was a treat I had promised myself since a childhood of riding past it on my way to school. It is not a treat I will repeat, nor will I recommend it to anyone. I would not have been happy with my annexe room at half the price I paid. The facilities were poor and at 10.45 I was asked if I would like another drink as the barmaid had cashed up. The entrance from the carpark was a side entrance. Join the late 20th century if you intend to stay open !

  • 10.0
    Exclusive

    The staff at The Imperial Hotel were faultless. They were friendly, unassuming and very helpful. From the time we entered the hotel reception until the time we left we felt totally at ease.

    We couldn't find fault in the hotel.

  • 10.0
    Exclusive

    Excellent staff, facilities, cleanliness and location.

    Confusing road signs saying that road is only for the use of buses and taxis which meant I drove around in circles totally confused.

  • 7.4
    Very good

    Towels - nice and big food and service in reataurant

    Price of Coke noise from next room

  • 9.2
    Superb

    Excellent hotel, with staff to match, will definitely stay again.

  • 9.6
    Exclusive

    I am not a typical visitor to your hotel because I was staying with you in order to take my 90 yr old mother to visit her sister who is terminally ill and staying at the North Devon Hospice. I was looking for a 'slightly old-fashioned' and comfortable hotel where she would feel looked-after.The Imperial Hotel fulfilled all of my requirements and my mother appreciated the care with which she was treated - your staff were unobtrusive but always there if she needed anything. She didn't want to eat in the restaurant and found the staff in the Colours bar very helpful - she would like to thank,especially, the lady who works there who was most attentive. Please pass this onto her.

    My only complaint would be that you do not have an a la carte menu for the restaurant. We would like to have eaten there one night but my mother only has a small appetite and didn't want to order a two courde meal in case she couldn't manage most of the second course - she hates wasting food - but thought that the restaurant charges were quite reasonable.

  • 9.2
    Superb

    Excellent hotel. Rooms were large and well furnished. The provision of fruit and chocolates in the room was a nice touch. Hotel is probably morr esuitable for the older generation. Some warning on the website about the need for a jacket and tie in the restaurant would be useful.

  • 6.6
    Good

    Good position and efficient staff made the stay very easy.

    They need to fry the breakfast just before serving it. The Breakfast (bacon, sausage, hash browns, fried bread) were all soggy as if they had been preprepared to suit the Hotel rather than the Guest. If more of the Staff were allowed to relax it would make the Guests stay more pleasant.

  • 7.4
    Very good

    Central location. Room was nice - although twin beds instead of a double

    Dining room - set menu. Only al a carte in the bar area.

  • 10.0
    Exclusive

    The room was very comfortabel and clean and the dining room and public areas were very nice. Breakfast and dinner menus were excellent.Would use the hotel if we came to Barnstaple again.

  • 9.6
    Exclusive

    The hotel was spotless, the staff very professional and friendly and the food excellant we ate at the Bank Bistro which is part of the group and very close to the hotel and again it was very good indeed. We had a river view room which added to the experience.

  • 8.2
    Fabulous

    Convenient for the shops and the busy market town

  • 3.8
    Guest rating

    Avoid this hotel, if not at least avoid the restaurant in this hotel. There are nicer places to eat close to the hotel. I was charged £90 for a service partially provided in the restaurant, refused a partial refund for the service not rendered; argumentative, ostentatious and pushy, staffs don’t know a thing about customer service. The staffs appear friendly only as long as you pay and forget it even if you are not provided the full service. When you remind them that they have not provided the service, they stonewall you and turn confrontational. For example, at the restaurant we were not provided the full service but we were charged £90 for a meal. Yet, in our room there was no television for three days, but they did not bother to get it fixed or give any information in this regards. Every time we called to enquire they replied, "it will be fixed soon", "some one will come around", "we are aware of the problem", etc, but nothing was actually done. Either way, customer loses in the end. No value for money. I have stayed in Marriotts and Hiltons around the world; this is no way a 4 star hotel – surely not for the service! Hotel itself was clean and tidy. But, we will not recommend this hotel to anyone. I am sure there are nicer, friendlier hotels in this area.

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Highlights
8
FabulousBased on  96 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-out07:00-11:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Fairwood Comm (SWS)36.5 mi
Exeter (EXT)36.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room